Your wholesale customers are tax-exempt. Could you prove it in an audit?

A fixed-price, two-week workup of how your Shopify store collects and manages exemption certificates — what's missing, what's expired, what an auditor would flag first, and exactly how to fix it.

The problem

If you sell wholesale on Shopify, you know the routine: a customer emails a resale certificate, someone saves it somewhere, someone flips their account to tax-exempt, and everyone moves on. It works — until a state auditor asks you to produce the certificate behind every exempt sale from the last four years.

What you get

Workflow deep-dive (60 min, recorded)
We walk your actual process end to end — how a wholesale customer gets exempt status, where documents land, who approves, what happens at renewal.
Certificate file review
A sample of your stored certificates reviewed against a completeness checklist — missing fields, expired dates, mismatched entity names, single-state certs on multi-state customers.
Exempt-customer reconciliation
Your Shopify tax-exempt customer list cross-checked against your certificate files. Every exempt customer with no document on file, flagged. This number is usually the wake-up call.
Exposure snapshot
Which states your exempt sales ship to, mapped against where you hold certificates — structured so your CPA can act on it directly.
The Workup Report
Audit-readiness score, every gap ranked by severity, and a step-by-step remediation roadmap with the cheapest viable fix for each gap — including free tools and manual processes where they're genuinely sufficient.
Readout call (45 min)
We walk the report together.
Price
$950 flat
Your time
~2 hours of your time
Turnaround
10 business days

The guarantee

If the workup doesn't surface at least three specific, actionable gaps in your process, it's free.

The full $950 credits against the first year of the software we're building to automate these fixes, with founder pricing locked for life.

Scope

Included

  • End-to-end review of your exemption workflow, from certificate intake to tax-exempt checkout
  • Completeness review of a sample of your stored certificates
  • Reconciliation of your Shopify exempt-customer list against your certificate files
  • State-by-state exposure snapshot your CPA can act on directly
  • Severity-ranked remediation roadmap with the cheapest viable fix for each gap
  • Recorded deep-dive and readout calls

Not included

  • Tax advice
  • Legal advice
  • Nexus determination
  • Taxability determinations
  • Opinions on the legal validity of any certificate

Tax questions belong with a qualified CPA or SALT attorney — we're glad to refer one.

Full disclosure

Full transparency: I'm building software in this space, and these workups are partly how I learn what to build. That cuts in your favor twice — the diagnostic is priced to learn, not to profit, and the report will always name the cheapest fix for each gap, including free tools and manual processes that make me nothing.

Common questions

Is this tax advice?

No. The workup is a process-and-documentation diagnostic: it tells you what certificates you hold, what's missing or expired, and how to fix your workflow. It doesn't include tax advice, legal advice, nexus or taxability determinations, or opinions on the legal validity of any certificate — those belong with a qualified CPA or SALT attorney, and we're glad to refer one.

What do you need access to?

About two hours of your time total: the 60-minute workflow call, a readout call, and in between, an export of your Shopify tax-exempt customer list plus a sample of your stored certificates. Read-only is fine — we never change anything in your store.

What if we're actually in good shape?

Then the report says so, with an audit-readiness score to back it up. And the guarantee holds either way: if the workup doesn't surface at least three specific, actionable gaps, you don't pay.

Why is it so cheap?

Because it's priced to learn, not to profit. We're building software in this space, and these workups are how we learn what to build — see the disclosure above. You get a serious diagnostic at a price that reflects that trade.

What happens after the workup?

We walk the report together on the readout call, and you leave with a severity-ranked roadmap your team or CPA can execute directly — the cheapest viable fix named for each gap, including free tools and manual processes. If you later want the software we're building, the full $950 credits against your first year. No obligation either way.

See if the workup fits — 15-minute call, no pitch deck.